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Delivery and Shipping

Information about shipping and delivery options

What are your delivery & collection fees?

Our logistics charges can range from 150AED to over 1000AED for delivery and collection charges. We charge separate fees for delivery, collection, size of your rental order, and the location of the event. If you made a REQUEST FOR QUOTE on our websit

Can I collect and return my own items?

We do allow self-collection and returns for our smaller items, such as cutlery, table linens, napkins, and small numbers of glasses and tableware items. Our Customer Service Agent can confirm if your order qualifies for self-collection. As we are cen

What is your shipping policy for retail items?

Thank you for your order! We aim to ship orders as quickly as possible.Orders received from Monday to Friday are usually processed and shipped within 24 hours of receipt; orders placed during the weekends or over holidays will be processed and shippe

How much is shipping?

The shipping cost for most purchases is a flat rate of 30 AED. This can increase if the weight or size of the item(s) purchased is more than 5kg, between 40 - 60 AED. For international shipments, the rate will depend on the region or country for the

Is anyone here?

Hi there, I'm the Party Social Bot who is available to help with a variety of questions you may have. If you'd like to speak to one of our team, please reach out via email or call us on 800EVENTS during office hours. If it is outside of office hours,

What areas do you deliver to?

We are based in Dubai, but deliver to anywhere within the UAE for our Event Rental Orders and internationally for products from our Party Shop. Our rental order delivery charges may differ according to the city we deliver to and the size of the order

What is your policy about Self-pick up items?

Please note that Self-pick-up will only be available upon approval by Party Social. If your order was approved for self-pick up, we do have a few conditions for arranging your own logistics as we've had some confusion about this in the past:. 1. Item

Do you charge a cleaning fee for the rented items?

Upon collection/return, dishware, glassware, and flatware are expected to be free of any food debris and placed in their respective storage racks. Food found on returned items will be subject to an additional cleaning fee. Linens should also be retur

How long does it take to receive my party supplies order, and what are the shipping options?

The time it takes to receive your party supplies order depends on the shipping method selected and your location. Typically, orders are processed within 1-2 business days, with standard shipping delivering within 3-7 business days. We also offer expe