Information about ordering and how to manage orders
We offer refund and/or exchange within the first 7 days of your sales purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you recei
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be
Please go through our rental section and select the items that you would be interested in. Place a 'Request a Quote' and our team will get back to you by the next working day. If it is urgent, you may also contact us via WhatsApp or call us on 800 EV
For retail orders, payment can be done directly at the checkout with credit card or cash on delivery and will be delivered via standard courier service. For rental orders, payment is not made immediately. You would first make your selection and Reque
Placing an order online is simple. Just add your desired items to the cart and proceed to checkout, where you'll enter your payment and shipping information. If you need to make changes after placing your order, you can do so within 24 hours by conta